FAQ

Frequently Asked Questions (FAQs)

  1. What makes Muttzworth products eco-friendly?
  • Our products are crafted with sustainability in mind. We use materials such as 100% hemp and recycled plastic, minimizing our environmental footprint.
  1. How do I choose the right size for my pet's collar?
  • Refer to our size chart on the product page for detailed measurements. Measure your pet's neck circumference and match it with the appropriate size for the perfect fit.
  1. Are Muttzworth products suitable for all dog breeds?
  • Yes, our products are designed to cater to a wide range of dog breeds. Refer to product descriptions for specific details on suitability.
  1. How do I clean and care for my Muttzworth products?
  • Most of our products can be easily cleaned with mild soap and water. Refer to specific care instructions on the product page for detailed guidance.
  1. What is your return policy?
  • Our return policy is designed to ensure customer satisfaction. Please review our Refund Policy for detailed information on the return process.
  1. How does Muttzworth support dog rescues?
  • A portion of every purchase goes towards supporting reputable dog rescues. 
  1. Can I track my order?
  • Yes, you can track your order using the tracking information provided in the shipping confirmation email. If you have further questions, contact our customer support.
  1. How can I get in touch with Muttzworth customer support?
  • For inquiries, collaborations, or assistance, please email us at info@muttzworth.com. We'd love to hear from you!